International Rescue Committee (IRC Denver)

Case Management Intern

3 month minimum

Project Term: n/a
Est. Hours: 8-10 hrs/wk
Locations: Aurora
Jefferson County

The case management team is the first point of contact for newly arrived refugees and offers support, guidance and counseling through all stages of resettlement. The Case Management Intern position is an opportunity for individuals to learn about the various services Caseworkers provide to newly arrived refugees. Interns are encouraged to assist clients in the field while also shadowing Caseworkers and learning about the documentation of all services provided. Case Management Interns will assist Caseworkers in delivering direct client services, especially within the clients’ first three months of resettlement.


  • Assist with pre-arrival preparation such as purchasing food and delivering supplies
  • Transport clients and help them cash their checks, purchase new cell phones, and become oriented at the grocery store
  • Work with interpreters
  • Assist clients in applying for social security cards
  • Assist Caseworkers in case noting activities with clients, case filing, and supporting the team to complete various tasks

Preferred Skills:

  • Enthusiasm and desire to try new tasksī‚ˇ

Required Skills:

  • Must be able to transport clients in a reliable vehicle

Learning Objectives:

  • The Case Management Intern will gain much knowledge about the process of resettling newly arrived refugees and will gain experience in completing the logistical tasks. Interns will be given the opportunity to interact with clients directly and find creative ways to communicate while encouraging the clients to be self-sufficient. Interns will also learn about documentation that is required by the government and they will become familiar with working with government entities such as the Social Security Administration and US Citizenship & Immigration.

The International Rescue Committee (IRC) is a 501(c)(3) nonprofit humanitarian organization that works in the U.S. and around the world to help people whose lives and livelihoods have been shattered by conflict and disaster as they survive, recover and regain control of their future. We are one of the nine national resettlement agencies that partner with the U.S. Department of State/Bureau of Population, Refugees and Migration (PRM) to provide services to refugees approved for resettlement through the U.S. Refugee Admissions Program.